All products must be returned as received in original, perfect condition, including all packaging materials within 30 days of receipt.  Our customer care team will contact you to assist you with the return after you submit the request for return in your account. Do not send the return without confirmation from our customer care service first. We reserve the right not to accept any return if the product shows signs of wear or has been used or altered from its original condition in any way or we may reduce the amount of any applicable refund or exchange accordingly. Refunds will be made only once the returned item has been received by us and checked. You can choose to receive a store credit or a refund.