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How do I receive a refund?

Once your returned item has been received by us, we will issue a refund through the same method of payment we received from you. If you used Paypal to pay for your purchase, the refund will be received immediately in your Paypal account and you will receive a notification from Paypal. If you paid by credit card, it can take up to 14 days to show up on your credit card account due to varying processing times between payment providers. The shipping costs will be excluded from the refund unless the item was faulty due to manufacturing defects.

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