Once your orders is shipped, it cannot be canceled. If the customer is not able to receive the parcel after several attempts of the courier for delivery or the customer refuses to receive the parcel for any reasons, the order will be returned to Bali after 14 days and the customer becomes responsible for any shipping charges, including return shipping charges to Bali and any applicable duty and import taxes as Indonesian customs doesn’t recognize returns and will tax accordingly.    Please contact the courier at your local office if you should be unable to receive the parcel at the scheduled delivery time and schedule a convenient date and time within the allotted grace time for delivery.